Share this article
We’re delighted to announce that Ohso Technical has won the 2021 Best Business Awards category for “Best Customer Focus”. This is the very first time that we’ve won this award and we’re incredibly proud of our Ohso amazing team that made it possible!
The Judges quote:
“Congratulations to Ohso Technical for being oh so amazing when it comes to customer focus. It has built its service proposition around the needs of its clients and goes out of its way to maintain top quality service levels. The longer hours of 7am to 7pm during the working week, means that Oh So Technical is always there for customers. The range of extras, such as the free initial IT audit and annual IT strategy review, are exceptional and a great way of improving customer loyalty.”
Why did we win this award?
We are VERY passionate when it comes to customer service and our entire business model is based upon building long-term business relationships with our clients. Here’s some examples of where we go the extra mile when it comes to customer service:
- Our standard support hours are 7am to 7pm – This allows us to provide on-demand support for those early bird starters and late-night finishers!
- We provide Instant technical support – all inbound phone calls and emails are answered directly by our helpdesk team who endeavour to provide instant technical support wherever possible. Rest assured that your simple requests such as password resets are actioned immediately!
- We provide an IT Strategy Roadmap (included in your service agreement!) – Every 12 months (or longer if you’d prefer) we’ll complete an IT strategy audit and then present you with an IT strategy roadmap that defines specifically how technology will support your Business strategy, solve your challenges and drive your Business growth moving forwards!
- A FULLY managed service in every sense of the word – Our ohso amazing team will provide support all of your business technology requirements, including internet connectivity, telephony, hardware procurement and more!
What do our clients think of our service?
Check out some of our recent Google reviews:
“Amazing IT help from this company. They could fix what two previous IT experts told us was not possible to do. Great at always getting back to me, efficient, helpful and all round a great IT company. Will definitely call on them again if needed.” Tom Shipperlee.
“Chris, David and their team have been nothing other than amazing. Always willing to go the extra mile to make sure everything is in place ready to go even with very little notice! I would highly recommend them.” GAS Production.
“We’ve been with OhSo for a while now and they have been fantastic. Helpful, friendly and always willing to go the extra mile to ensure high quality results. We’re exceptionally happy with OhSo and are glad to have partnered with them.” Wembley Drum Centre.