Internet & Comms
3CX Telephony and unified comms.
- A fully scalable unified business communications solution for the hybrid workplace
- All-inclusive telephony, messaging and video conferencing for a single monthly fee
- Unify staff communications between the office and any other remote locations
A complete communications package for the modern way of working.
3CX is a cloud, on-premise or hybrid unified comms solution that ticks all the boxes for businesses that are looking for a cost-effective and feature-rich all-in-one telephony and messaging solution for their hybrid workforce.
Easy to install, manage and maintain, 3CX incorporates many advanced features that will ensure your staff can make and receive internal and external calls and messages from numerous devices at all times, whether they are working at the office, from home or any other location that takes their fancy!
A “Plug and play” VoIP telephony solution.
In addition to the 3CX mobile and computer apps, 3CX also works with a broad range of traditional desktop handsets.
You can easily apply configuration templates in your user-friendly 3CX administrative dashboard that will automatically detect and configure any IP phones plugged into your Network. This will allow you to setup new users and relocate existing staff quickly and efficiently!
Use your office extension on the move.
The native 3CX Android and iOS VoIP Apps will reduce your business mobile phone bills and allow you staff to use their office extension anywhere at an time, improving both your internal and external business communications.
- ZERO additional license costs and NO additional service fees
- Answer incoming calls to your office extension from your smartphone
- Transfer calls internally without asking your clients to call another number
- Securely make and receive calls over 3G, 4G, 5G and Wi-Fi
- Make sure your staff never miss an important business call again!
- Inbuilt VPN tunnel avoids remote firewall issues
Manage calls and make and receive phone calls from your Windows or Mac desktop.
3CX’s incredibly powerful softphone application lets you manage your incoming phone calls, make and receive calls and update your current status from your Computer desktop.
- Make and receive calls from your desktop or laptop via a headset
- Check the call status of your colleagues (available, away, busy)
- Find your colleagues number using the search function
- VERY easy to deploy. No additional configuration required
- No additional service fees
In addition.
- 3CX softphone can be fully integrated with most popular CRM applications, Microsoft 365 and Google.
- Match inbound calls to customers based on a caller ID
- Create insightful reports on agent and client call activities through accurate call journaling
- Use Microsoft 365 and Google contact lists
Feature-rich video conferencing.
3CX incorporates a feature-rich video conferencing solution that enables video and voice communications through an internet browser, which allows employees to seamlessly join virtual meetings without the need to install any additional software.
- No additional service fees
- Unlimited users
- Upload PDFs and PowerPoint presentations
- Increase productivity and employee collaboration
The additional advantages of using 3CX telephony and comms.
- 95% service uptime guarantee
- Added layer of redundancy – Data and services are replicated across 2 x highly secure ISO certified UK-based data centres
- 24/7 network monitoring and support
- INSTANT technical support is provided by our own helpdesk team
- The PERFECT solution for businesses that wish to unify communications throughout their hybrid workforce
Your 3CX solution will be hosted and maintained in our highly secure, resilient and reliable Cloud platform. On-premise and hybrid versions of 3CX are also available.
